Note:Web Onlyprices are valid for online purchases only and are not available for in-store purchases or in-store pick ups.
Please take a look to see if any of our responses to Frequently
Asked Questions answers your question.
If you cannot find the answer to your question below, please feel free
to contact our customer service department at any time.
a: Unfortunately, once the order leaves our
warehouse, we are faced with too many uncertainties to guarantee delivery on a
specific date. Nevertheless, we will try
our best to accommodate your needs and get the
order to you as soon as possible.
a: Currently, we only offer local delivery and
store pick-up for all spirits (Vodka,
Gin, Cognac, Liqueurs, etc.). In the near future, we plan on offering
shipment of spirits to certain states so please check our shipping
policy frequently for updates.
a: We currently ship wine to the following states: Arizona, California, Colorado, Conneticut, Florida, Idaho, Louisiana, Missouri, Nebraska, Nevada, New Mexico, Oregon, Rhode Island, Virginia, Washington D.C., West Virginia, and Wyoming. Please check our shippingpolicy for more information.
a: If you purchase a case of wine that is not on
sale, a 10% discount will be applied at checkout.
However, the discount will not be applied to products that are already
on sale or to products that are eligible for
a: If you are not completely satisfied with your
order, please contact our customerservice department right away and
we will promptly address your concerns.
We charge a 15% restocking fee for all
returned orders in addition to any shipping charges incurred. ***Please note that
older vintages are sold as is and are
We will not ship products in extreme weather conditions. We will try our best to stay up to date on extreme weather conditions in and
around the tri-state area. However, we
cannot be responsible for staying up to date on
extreme weather conditions in other parts of the country. If you want us to hold your order until
an extreme weather condition is over, please contact our customer service department as
soon as possible.
Yes, you can cancel or modify an order by emailing our customer
service department. Please include your name, email address, order
number, the products you want to cancel or change and any other information that would be
helpful for us to process your request promptly. We charge a 15% restocking fee for all